Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Ridgacre House SurgeryTel: 0121 422 3111
Highfield House SurgeryTel: 0121 422 3111
The Nechells PracticeTel: 0121 422 3111
Dovecote SurgeryTel: 0121 422 2267
- We need you allocate a pharmacist so that we can send your prescriptions directly to them without your having to come to the surgery to pick them up. If you do not select one, we will allocate the nearest to your home.
- Do not bring repeat prescription requests in person. Ask your pharmacist to request it for you or request it online (see link at bottom of this page).
- Do not come to the surgery to discuss a prescription query. Speak to your pharmacist instead. If they cannot resolve it, phone us and ask for a message to be passed to our prescription team.
- We expect supplies of medicines to flow as normal during the Coronavirus outbreak. Do not ask to have the quantity of your repeat prescription increased.
Please allow two working days before collection.
Requests can also be made by fax.
Prescriptions can be passed to the chemist by arrangement with reception.
Prescriptions can be returned by post if a SAE is enclosed.
Online repeat prescriptions are available through the SystmOne Online link on this page.
Please note we cannot accept prescription orders over the phone.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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