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Get the latest NHS information and advice about coronavirus (COVID-19), a new illness that affects your lungs and airways.
Check if you have coronavirus symptoms
Find out about the main symptoms of coronavirus and where to get medical advice if you think you have them.
What to do if you or someone you live with has symptoms of coronavirus
Advice about not leaving your home (self-isolation) and looking after yourself if you or someone you live with has symptoms.
Testing for coronavirus
Information about testing to check if you have coronavirus.
People at higher risk from coronavirus
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Coronavirus in children
Advice about symptoms of coronavirus in children, including when to get medical help if your child seems unwell.
Social distancing advice and changes to everyday life because of coronavirus
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Links to more information about coronavirus
Links to government advice, information for health professionals and advice for other parts of the UK.
Ridgacre House SurgeryTel: 0121 422 3111
Highfield House SurgeryTel: 0121 422 3111
The Nechells PracticeTel: 0121 422 3111
Dovecote SurgeryTel: 0121 422 2267
- We need you allocate a pharmacist so that we can send your prescriptions directly to them without your having to come to the surgery to pick them up. If you do not select one, we will allocate the nearest to your home.
- Do not bring repeat prescription requests in person. Ask your pharmacist to request it for you or request it online (see link at bottom of this page).
- Do not come to the surgery to discuss a prescription query. Speak to your pharmacist instead. If they cannot resolve it, phone us and ask for a message to be passed to our prescription team.
- We expect supplies of medicines to flow as normal during the Coronavirus outbreak. Do not ask to have the quantity of your repeat prescription increased.
Please allow two working days before collection.
Requests can also be made by fax.
Prescriptions can be passed to the chemist by arrangement with reception.
Prescriptions can be returned by post if a SAE is enclosed.
Online repeat prescriptions are available through the SystmOne Online link on this page.
Please note we cannot accept prescription orders over the phone.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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